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Privacy Policy

Statement on the obligation to provide information

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal regulations (GDPR 2018, TKG 2003). In this data protection information, we will inform you about the most important aspects of data processing within the scope of our website.

Data Protection

For any questions on ensuring data protection in connection with our website, as well as inquiries from those affected, please contact our data protection coordinator by post or email

Tina Royer
has·to·be gmbh
Salzburger Straße 26
A-5550 Radstadt

Please address complaints based on the violation of data protection regulations in writing to our Data Protection Supervisor:

Dr. iur. Katharina Vera Boesche
c/o has·to·be gmbh
Salzburger Straße 26
A-5550 Radstadt

Data Storage

We would like to point out that for the purpose of comfortable navigation via the website, an easier purchase process and for the subsequent processing of the contract by has·to·be, the IP data of the connection owner is stored as part of the cookies. Also stored are name, address, postcode, town and country, as well as contact details of the user, insofar as these were entered by the user in a form. The IP address of the customer is stored in order to protect against fraud attempts in the course of the purchase process, but pseudonymised after a successful transaction.

The data you provide is required for the fulfilment of the contract and for pre-contractual measures. Without this data, we will not be able to conclude the contract with you. Data is transmitted to third parties solely on the basis of the data processing register listed below. Deviating from this, we process your data for the protection of our legitimate interests in consideration of your interests.

Upon cancellation of the purchase process, the data stored with us will be deleted. In the event of a conclusion of the contract, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).

The data of name, address, purchased goods and date of purchase are also stored until the end of the product liability (10 years). Data processing is carried out on the basis of the legal requirements of § 96 Para. 3 TKG as well as Art. 6 Para.1 lit a (consent) and/or lit b (required for contract fulfilment) of the GDPR.


Our website uses so-called cookies. These are small text files that are stored on your device with the help of the browser. They do no harm. We use cookies to make our offer user-friendly. Some cookies will remain stored on your device until you delete them. They allow us to recognise your browser the next time you visit. If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and allows you to enable them only in individual cases.
When disabling cookies, the functionality of our website may be limited.

Cookie preferences

Web analysis

Our website uses functions of the web analytics service Google Analytics (see data processing register). Cookies are used to analyse the use of the website by your users. The resulting information is transferred to the provider’s server and stored there. You can prevent this by setting up your browser so that cookies are not stored.
We have entered into a corresponding contract with the provider for order data processing.
Your IP address will be recorded, but immediately (e.g. by deleting the last 8 bits) anonymised. As a result, only a rough localisation is possible.


You have the opportunity to subscribe to our newsletter via our website. To do this, we need your email address and your confirmation that you agree to receive the newsletter. In order to provide you with information in a targeted manner, we also collect and process voluntarily provided information about areas of interest, name, first name, gender and name of your company. Once you have signed up for the newsletter, we will send you a confirmation email with a link to confirm the registration.
You can cancel the subscription of the newsletter at any time. Detailed instructions for ending a newsletter subscription can be found in each newsletter email in the respective footer.

Your Rights

You have in principle the right to information, rectification, deletion, restriction, data transferability, revocation and opposition. If you believe that the processing of your data violates the data protection law or your privacy claims have otherwise been violated in such a way, you can complain to the supervisory authority. In Austria, this is the Data Protection Authority.

Use of LinkedIn

On our website we use functions of the social media network LinkedIn of the company LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. By accessing pages that use such functions, data (IP address, browser data, date and time, cookies) is transmitted to LinkedIn, stored and evaluated. If you have a LinkedIn account and are logged in, this information will be associated with your personal account and the information stored in it. The privacy policy regarding what information LinkedIn collects and how they use it can be found at

List of subcontractors working for has·to·be

has·to·be has commissioned the following companies to carry out data processing activities. has·to·be has entered into corresponding order data processing agreements with all subcontractors.

Name and address Agreement Duration Area Contact Person
Dembach & Goo Informatik GmbH
Hohenzollernring 72
D-50672 Köln
Unlimited Operation Data Centres Köln, Düsseldorf RA Frank Stiegler
Martin-May-Straße 10
D-60594 Frankfurt
Tel: +49 69 96866084
Fax: +43 69 96866083
Microsoft Corporation
One Microsoft Way
Redmond WA 98052-6399
Unlimited Operation Data Centres Frankfurt, Dublin, London Hr. Dominik Stockern
Microsoft Deutschland GmbH
Holzmarkt 2a, D-50676 Köln
Amazon Web Services Inc.
410 Terry Avemue North
Seattle WA 98109
United States
Unlimited Operation Data Centres
Frankfurt, Dublin, London
Compliance Center auf
Fax: +1 206 266-7010
A1 Telekom Austria AG
Lassallestraße 9
A-1020 Wien
DVR 0962635
Unlimited Operation M2M APN Network in Europe Dr. Martin Walter
Dynatrace Austria GmbH
Freistädter Straße 313
A-4040 Linz
Unlimited Monitoring System Stefanie Weber LL.M.
es consult e.U.
Hauptstraße 41
A-5600 St. Johann i. Pg.
Unlimited Accounting Elke Steinbacher
Tel.: +43 6452 20895
Google Ireland Ltd
Gordon House
Barrow Street
Dublin 4
Unlimited Web-analysis
eMarketeer AB
Kista Science Tower
164 54 Kista
Unlimited Web-analysis, newsletter
Tel.: +46 8-764 46 00
Facebook Ireland Ltd.
4 Grand Canal Square
Grand Canal Harbour
Dublin 2
Unlimited Advertising, communication
LinkedIn Ireland Unlimited Company
Wilton Place,
Dublin 2, Irland
Unlimited Werbung, Kommunikation
The Rocket Science Group LLC
675 Ponce De Leon Ave NE, Suite 5000,
Atlanta, Georgia 30308, USA
Unlimited Mail Services Meghan Farmer,
Data Protection Officer,
c/o The Rocket Science Group LLC,
Phone: (404) 806-5843 Germany GmbH
Erika-Mann-Str. 31,
80636 Munich, Germany
Unlimited CRM
HubSpot, Inc.
25 First Street, 2nd Floor
Cambridge, MA 02141 USA
Unlimited CRM, Web-Analyse, Newsletter Data Protection Officer: Nicholas Knoop,