Your e-charging stations in the best hands

We ensure the optimal operation of your charging infrastructure

The best service for your e-charging stations

has·to·be is your competent partner when it comes to the safe and reliable operation of your charging stations. From the 24/7 monitoring, through the troubleshooting via remote maintenance or on site, and up to the installation of updates. In short, we make sure that your charging network is stable and your customers are satisfied – while you can concentrate on your core business.

How has·to·be handles the operation of your charging stations

24/7 Charging Station Monitoring

So that your charging network is stable around the clock.

Firmware Updates

We keep your charging stations up-to-date.

Diagnosis & Troubleshooting

We get your charging network up and running – fast & reliable.

Chargepoint.OPERATION – You can count on these services

Preventative operation

We are constantly reviewing and acting before your customers find fault.

24/7 Hardware Monitoring

Around-the-clock monitoring via has·to·be’s 2nd-level support.

Automatic Troubleshooting

Automated troubleshooting using pre-defined processes.

Error Diagnosis

Conducting the initial diagnosis in case of problems at your charging station.

Remote Fault Correction

Our staff can remotely control your charging stations and start charging processes.

Firmware Updates

Installation of firmware updates via remote maintenance.

You save …

Personnel costs

No ongoing wage costs, holiday strand-ins, staff recruitment.

Ongoing training costs

Trust in the know-how of your competent partner has·to·be.

Infrastructure costs

No additional workstations, computer equipment.


You win …

Stability & Security

For your charging network.

Customer Satisfaction

Thanks to high availability.


To focus on your core business.

Additional eMobility services from has·to·be gmbh


Provide perfect customer service at your charging stations. Our hotline operates on behalf of your company.


Your charging stations in the best hands: we ensure the optimal operation of your charging infrastructure.


You offer your customers clean electricity and we take care of the processing of CO2 certificates.

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